On April 17th, it was inquired whether Xiaomi SU7 owners who have locked their orders can communicate with sales to pick up their vehicles at a time different from the estimated delivery time on the app.
In response, Xiaomi's official statement advised owners to adhere to the agreed-upon time and visit the delivery center upon receiving pickup notifications. This ensures minimal disruption to their vehicle use and contributes to the overall delivery progress, benefiting all awaiting owners.
Once an order for the Xiaomi SU7 is locked, it enters the production sequence, and changes cannot be made during this process. Delivery specialists will contact users prior to delivery to facilitate necessary procedures for a smooth pickup.
The Xiaomi automotive factory is currently ramping up production, mobilizing all supply partners to maximize capacity and accelerate delivery efficiency.
Official arrangements for vehicle pickup will be made within the estimated delivery period displayed on the app during order locking. Owners are encouraged to patiently await further updates and monitor real-time changes in delivery times on the app.
