In a recent announcement on April 3rd, Xiaomi shed light on the after-sales benefits for owners of the SU7, slated for delivery soon.
First and foremost, users of Xiaomi's automotive venture can relish in the warranty coverage for the entire vehicle and crucial components, reassuringly detached from individual ownership transfers, ensuring that quality assurance remains unaffected by vehicle transactions.
This approach differs from the common practice in the industry, being somewhat more user-friendly and conducive to the circulation of the second-hand market. Even if a user purchases a pre-owned Xiaomi SU7, they can still enjoy the same warranty benefits as the original owner. Additionally, in the event of quality issues rendering the vehicle inoperable, Xiaomi will provide users with complimentary roadside assistance.
In addition, Xiaomi also offers users 24/7 exclusive access to service butlers/experts, online remote technical diagnostics, mobile doorstep services, and all-in-one maintenance services for their vehicles.
Some service benefits require purchasing official car service packages and official insurance products.
In the future, more service benefits and experiences will be developed and introduced based on feedback and demands from Xiaomi car users.
