On April 4th, following the launch of the Xiaomi SU7, Xiaomi officially initiated test drive experiences for its new car. Due to overwhelming demand, test drive appointments at many Xiaomi automotive stores quickly reached full capacity.
Recently, some netizens reported that the seats of the Xiaomi SU7 test drive cars exhibited staining and bulging on the surfaces.
Xiaomi Car officials quickly responded to the online exposure of seat damage in the SU7 test drive car.
According to the introduction, under the current unexpectedly high peak of test drive traffic, many stores are receiving nearly 10,000 visitors per day.
Xiaomi cannot confirm whether during such high-intensity and high-frequency test drives, there have been instances of hard objects scratching the seat leather or improper handling leading to surface damage.
On the other hand, the passenger load and intensity of each test drive far exceed typical usage scenarios. Xiaomi stated that they will further enhance their store service capabilities to ensure better cleanliness and maintenance of test drive vehicles.
It is understood that the upholstery material of the Xiaomi SU7 seats is environmentally friendly composite leather, which is standard across all models. Customers who place orders before April 30th will receive complimentary Nappa leather seats.
