On March 9th, a topic trending on Weibo was "Woman Overcharged 123 Yuan at Spicy Hot Pot Restaurant."
According to various media reports, a woman claimed that she and her friends, a group of four, suspected fraud when their bill of 171 CNY was incorrectly tallied by the restaurant owner as 294 CNY.
The individual involved stated that initially, the owner counted the bill as 194 CNY. However, when they were ready to pay, the owner corrected the total to 294 CNY. The customer immediately raised objections.
After some discussion, the owner recounted and finally confirmed the bill to be 171 CNY. The owner then attempted to excuse the error by blaming distractions, which left the customer feeling frustrated, although they chose not to file a complaint to avoid hassle.
In response, some netizens advised caution when dining at spicy hot pot restaurants. They suggested inquiring about prices before ordering to avoid overcharging. Additionally, they emphasized the importance of paying attention to the quantity of items listed on the bill to prevent inadvertent overcharging. During payment, observing the staff's actions can help ensure accurate billing. If any discrepancies arise, it's essential to address them promptly and inquire about the reasons.
When settling the bill, it's crucial to retain the receipt, which typically details the ordered items and their prices, facilitating verification. If overcharging is suspected, presenting the receipt can facilitate communication with the establishment to resolve the issue.
