On April 13th, following the "flashlight inspection" incident, another similar case of meticulous examination, this time involving rental cars, has emerged.
A university student recently posted online, stating that after renting a car for a day in Chengdu, the rental company claimed there was a scratch on the headlight measuring approximately "3 millimeters" in length, barely visible to the naked eye. However, they demanded a staggering 68,800 CNY for the damage.
This incident has sparked heated discussions among netizens, with many criticizing it as unscrupulous behavior by the business, intentionally overcharging and demanding exorbitant fees. Especially noteworthy is that some media outlets have uncovered multiple similar complaints against the facility company.
In response, the Housing and Construction Bureau of Wuhou District has issued a notification regarding the investigation and handling of the widely circulated incident of "scratched car lights leading to high compensation demands" on the internet.
The notification mentions that on the day the incident was exposed, the bureau promptly formed a joint investigation team with relevant departments to conduct an investigation.
The following day (12th), through mediation, the company has refunded the entire deposit to the car renter. Furthermore, it was found during the investigation that the company had engaged in illegal activities by failing to register according to regulations for providing car rental services. In accordance with the relevant provisions of the "Regulations on the Management of Small and Micro Car Rental Business Services," administrative penalties have been lawfully imposed.
