On May 3rd, Ping An Insurance announced that the company swiftly responded to the collapse of the Meida Expressway in Guangdong. At 20:24 on May 1st, Ping An Property & Casualty Guangdong Branch completed the first advance payment for this road collapse disaster within 2 hours of receiving the report.
As of 11:00 on May 3rd, Ping An Property & Casualty has identified 42 claims, received 17 reports, completed 3 advance payments, and actively promoted the subsequent claims process.
As of 10:00 on May 3rd, Ping An Life Insurance has identified 5 affected customers, Ping An Health Insurance has identified 8 affected customers, and Ping An Pension Insurance has identified 1 affected customer. Each insurance company will continue to stay in touch with local governments and customers, actively carrying out subsequent claims work.
Regardless of whether you are a Ping An customer, you can contact customer service at any time by calling the 24-hour service hotline 95511 in China to get timely assistance.
Ping An Insurance has stated that they will continue to closely monitor the situation, mobilize all available resources to assist in rescue efforts, and fulfill their duty to provide insurance protection.
Earlier, around 2:10 a.m. on May 1st, a highway collapse incident occurred near kilometer marker 11+900 on the Meidagao Expressway heading towards Fujian, resulting in vehicles falling and casualties.
