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Oriental Selection Responds to 315 Exposure of Mei Cai Kou Rou: Unaware, Pledges Refunds

Jian Jia Mon, Apr 01 2024 08:18 PM EST

On March 18, in response to this year's CCTV 315 Gala, "Yu Hui Yuan Mei Cai Kou Rou" was called out for using low-quality meat.

Following the event, whistleblower Wang Hai revealed that both Oriental Selection and Xiao Yang Ge had promoted this product, generating significant sales.

In light of this, Oriental Selection issued an official statement today, apologizing to its users. 83e73dba-071b-411a-9967-81cad9d9a9fe.jpg The authorities have stated that on the night of March 15th, they conducted a self-inspection and discovered that the manufacturer of the "Yu Hui Yuan Mei Cai Kou Rou" sold last year was Anhui Donghui Technology Food Co., Ltd., which is involved in the incident. They immediately initiated a relevant investigation and contacted the merchants for handling customer after-sales issues promptly.

Eastern Selection, the distributor of the "Yu Hui Yuan Mei Cai Kou Rou," identified Hubei Xiaocheng Youxuan Technology Development Co., Ltd. as the corresponding seller, with the final sale date being October 29, 2023.

In response to the allegations, both the seller and the manufacturer stated that the "Yu Hui Yuan Mei Cai Kou Rou" sold online did not illegally use gutter oil, and they promised to provide relevant supporting documents as soon as possible. d2e32d35-935f-49d3-a6ee-3da5949bc80a.jpg Oriental Selection emphasizes that while their livestream serves as the platform promoting the product, they are neither the manufacturer nor the direct seller.

However, valuing their customers highly and adopting a zero-tolerance policy towards food safety incidents, they decided on the morning of March 16th to proactively provide refunds to consumers, urging the vendor to swiftly present authoritative proof of product safety.

Should the vendor fail to produce convincing evidence, Oriental Selection is committed to not only covering the full refund but also compensating consumers with triple the amount, all the while resolutely holding both the vendor and the manufacturer accountable. s_263180e969804ed4a156277b3e50a01c.jpg