According to pulsestacks on April 15th, OPPO announced the adjustment of the official service center's screen crack protection and OPPO Care+ supplementary purchase time, changing from "within 30 days after device activation" to "within 7 days after device activation," with the policy update taking effect on May 10th.
Here's the summary of the current policies on the OPPO official website:
- Screen Protection Plan: Within the service period, if accidental drops, collisions, or pressure cause screen cracking or fracturing on OPPO or OnePlus phones/watches/tablets, one free replacement of the original screen component is available.
- OPPO Care+: Includes one-year accidental damage protection, one-year extended warranty, and battery renewal services.
Conditions for Supplementary Purchase:
- The product must support the purchase of screen protection (some older models may no longer be eligible, with prompts on the purchase page).
- The product must be in good condition, with all functions working normally, no accidental damage, no liquid damage or deformation, no unauthorized disassembly or repair, and no repair or replacement record for the motherboard.
Channels for Supplementary Purchase:
- Within 3 days of purchase: Buy from the service page on the OPPO official website or from the OPPO online store.
- Within 30 days of purchase: Visit an OPPO official service center and purchase with assistance from staff.
