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Chery Tiggo 8 Faces Mass Complaints from Owners: Ambient Lighting Malfunction

Re Feng Thu, Mar 21 2024 09:51 AM EST

News broke on March 20th that the Tiggo 8 Plus from Chery has received a number of complaints from owners on the third-party automotive complaint platform, Auto Quality Network. The main issue reported is a malfunctioning ambient lighting system. s_b62128067c0b4fc7a6f9bcd8d3900940.png

Compliant Owners Criticize Insufficient Brightness of Chery Tiggo 8 Plus Ambient Lighting

According to complaining owners: The Chery Tiggo 8 Plus's ambient lighting is insufficiently bright, causing widespread dissatisfaction among owners. Compared to Chery's Tiggo 8, Tiggo 8 Pro, and Tiggo 9, the Tiggo 8 Plus's ambient lighting is notably dimmer.

Additional owner complaints: The ambient lighting within the Tiggo 8 Plus functions more like an ornament than a functional feature. Even when adjusted to the highest brightness setting through the vehicle's infotainment system, the lighting remains inconspicuous. Moreover, the recessed design of the ambient lighting further compromises its visibility.

One owner quipped: "The only time I can see the faint glow of the ambient lighting is when it's pitch black inside the car. I'm not doing anything shady, so I'm not afraid of having brighter ambient lighting." s_51ef1d54cf614b87944b4ab4312ede3f.png

s_4bebd2d9f76a4824853b137908de817d.png Currently, Chery has not yet responded to the complaints of car owners; we will follow up on this.

It is also worth mentioning that in February, the Tiggo 8 Plus was also subject to numerous complaints from car owners, with the complaint reason being "outdated car system version, no OTA update."

A complaining car owner stated that in the nearly two years since they purchased the car, they had never received an OTA update, rendering the OTA function useless. s_b61c1f2ee87548e99cfcbbc4bacd6649.png

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