On March 1st, it was announced that new regulations for courier services will take effect, prohibiting couriers from unilaterally depositing packages at pickup stations or third-party platforms. Industry insiders anticipate that this new rule may lead to a wave of resignations and even a major restructuring within the industry.
The regulation stipulates that couriers must not deposit parcels into smart lockers or courier service stations without the explicit consent of the recipients, or else they will face severe penalties.
This change undoubtedly poses a significant challenge to the courier industry and raises doubts among consumers about the future convenience of delivery services.
For over a decade, apart from a few companies like JD.com and SF Express, most courier services did not offer door-to-door delivery. Many couriers, in an effort to save time, often opted to deposit packages directly into smart lockers or Cainiao pickup stations, sometimes even skipping confirmation calls.
While this practice increased efficiency for couriers, it left many consumers feeling dissatisfied and helpless. They had to spend extra time and effort to retrieve their packages, sometimes even incurring additional fees.
For consumers, it's important to understand and adapt to the changes brought about by the new regulations. When purchasing items, they can communicate with the seller in advance regarding delivery preferences and timing. If doorstep delivery is required, they can inform the courier beforehand and make necessary preparations.
Such measures, although necessary, are causing discomfort for both consumers and couriers, to the extent that some internet users are suggesting changing their delivery addresses to pickup stations. What are your thoughts on this?
