According to a March 30th report by Pulsestacks, Brother has recently issued support documentation stating that 106 of its printer models are not compatible with the Windows 11 system update. The system fails to recognize printers connected via USB, and previously connected printers cannot have their settings modified after the update.
Brother's support documentation states that currently, there are 106 printer models affected by an issue where users may encounter a message stating "Printer not available for printing over USB." Brother reassures users that this is a false alarm and printers can indeed print successfully despite the error message.
Pulsestacks found similar reports from users in the Microsoft support community regarding this issue.
Brother is currently investigating the issue and working diligently to resolve it swiftly.
Affected printer models include:
- DCP-B7500D
- DCP-B7535DW
- DCP-J1050DW
- DCP-J1100DW
- DCP-J1140DW
- DCP-J1200W(XL)
- DCP-J572DW
- DCP-L2531DW
- DCP-L2535D
- DCP-L2535DW
- DCP-L2550DW
- DCP-L3510CDW
- DCP-L3551CDW
- DCP-L5500D
- DCP-L5600DN
- DCP-T220
- DCP-T310
- DCP-T420W
- DCP-T510W
- DCP-T520W
- DCP-T710W
- DCP-T720DW
- DCP-T820DW
- DCP-T825DW
- HL-B2000D
- HL-B2080DW
- HL-L2310D
- HL-L2335D
- HL-L2350DW
- HL-L2351DW
- HL-L2370DN
- HL-L2375DW
- HL-L2376DW
- HL-L2385DW
- HL-L2386DW
- HL-L2395DW
- HL-L3210CW
- HL-L3230CDN
- HL-L3230CDW
- HL-L3270CDW
- HL-T4000DW
- MFC-B7715DW
- MFC-J1010DW
- MFC-J1300DW
- MFC-J2330DW
- MFC-J2730DW
- MFC-J3530DW
- MFC-J3930DW
- MFC-J4340DW(XL)
- MFC-J4440DW
- MFC-J4540DW(XL)
- MFC-J491DW
- MFC-J5330DW
- MFC-J5730DW
- MFC-J5845DW
- MFC-J5930DW
- MFC-J5945DW
- MFC-J6530DW
- MFC-J6545DW
- MFC-J6730DW
- MFC-J690DW
- MFC-J6930DW
- MFC-J6935DW
- MFC-J6945DW
- MFC-J890DW
- MFC-L2710DW
- MFC-L2713DW
- MFC-L2715DW
- MFC-L2716DW
- MFC-L2730DW
- MFC-L2750DW
- MFC-L2751DW
- MFC-L2770DW
- MFC-L2771DW
- MFC-L3710CW
- MFC-L3735CDN
- MFC-L3745CDW
- MFC-L3750CDW
- MFC-L3770CDW
- MFC-L5700DN
- MFC-L5755DW
- MFC-L5900DW
- MFC-L6700DW
- MFC-L6900DW
- MFC-L8690CDW
- MFC-L8900CDW
- MFC-L9570CDW
- MFC-T4500DW
- MFC-T810W
- MFC-T910DW
- MFC-T920DW
- MFC-T925DW
